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Vol. XIV, no. 1

TCU Library Newsletter, Web Edition

April 2002

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Information Commons Today
One staff memberís point of view


After a week or two of experimenting we have finally found an arrangement of desks and computers that is both esthetically pleasing and functional. The IC desk can now be clearly distinguished as a central place to seek help in a sea of computers. The combination of the former Reference Room and the old computer lab has created a beautiful, spacious area with lots of light and plants, contributing to make the room an inviting environment for group and individual study, both on and off the computer.

The Information Services staff and the Library staff are combining their specialized skills to serve a multitude of student research needs ranging from the mundane to the sublime. The extended hours for technical help (until one in the morning most days!) are a boon for students and staff alike. Not too many faculty members spend their late nights in the library but telephone consultation is now an option.

The student assistants (all 23 of them) have received basic reference and computer help desk training, and are becoming adept at answering and, when needed, referring questions to librarians or computer consultants. Many of them put in long hours and sometimes inspire the fulltime staff with their novel ways of looking at problems.

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